About Amigo's Customer Reviews
The reviews we posted on this site were accumulated from the internet as well as letters we have received from our customers. We believe the reviews are the best representation of our customers overall experience from the in-store visit to the end result after their materials were installed.
Do we receive negative reviews from our customers? Out of 70,000 customers only a small handful I could not satisfy and these are people nobody could satisfy. It's extremely rare that a customer who makes a purchase complains and when they do I do everything possible to satisfy my customer. I am not perfect and when I do make an occasional mistake, I take my punishment like a man, make good and solve the problem and try to prevent the same mistake from happening again.
Reviews that are omitted
I personally respond to any complaints we might receive and will take the appropriate action. Some of the negative reviews I thought had a good point and I used the opportunity to improve our service. Some were obviously from competitors trying to harm our good reputation. Others were from abusive and rude people who I asked to leave and go somewhere else. Some were from disgruntled ex employees. Some were just not fair or unreasonable. I omitted all of these. Some were glowing reviews from ex employees, so because of unfair bias, I omitted as well.
A few letters from customers...
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